About MFA @ UCSB
Multi-factor authentication (MFA) makes it much harder for hackers to access your UC Santa Barbara information and accounts. Even if someone has stolen your passphrase, they will need a "second factor" - in most cases a temporary numeric code, to access your account. UCSB has partnered with Duo Security, a system that makes it easy for you to enable MFA.
Watch an introduction to Duo, below:
UCSB joins our sister campuses in taking meaningful action to help student employees, faculty, and staff safeguard themselves against cybercrime. By the end of 2020, MFA will become mandatory for key UCSB services and applications, including UCPath.
How to 2-Step: Enable MFA via Push Notification
To enroll in multi-factor authentication using Duo, follow the steps below.
- For the best experience, enroll MFA via Duo on your Smartphone. To enroll your second authentication factor through the Duo app by receiving a push notification, follow these directions:
- You're all set to use MFA with Duo!
- If you cannot receive a push notification, visit Which Devices Should I Enroll in MFA with Duo?
- We recommend that you register a second device in Duo as a backup authentication method in case your primary method is not available.
- Do you have a new cell phone? Enroll it in MFA with Duo using these instructions.
Support for MFA
To understand how integrating MFA with Duo will impact your department's specific software and technologies, please contact your department's IT team.
For all other situations and general account questions, contact the UCSB IT Services support team at (805) 893-5000 (x5000) or submit a ticket at ithelp.ucsb.edu under the End User Services tab, then Access and Accounts.