I am a student. I need help with:

Collaborate provides instructional labs, presentation and interaction technologies in departmental and general assignment classrooms, campus wireless access to instructional services, student printing services, and remote access to specialized software. 

Student grades are provided online via the Office of the Registrar. If you are a student you can login using your UCSB NetID and password.

This sections covers email, messaging, calendaring, web hosting and analytics, and Zoom video conferencing.

GauchoSpace is UCSB's learning management system. Instructors can create online sites for course materials and student activities to meet their instructional needs.

GOLD, the student online registration account, provides students convenient access to: Grades/Academic History, Address Updates, Registration Information, Personal Information Updates, Class Schedules, and other academic information. Blue is the UC Santa Barbara system where applicant data is stored and evaluated. These applications for admission are securely held on this database and can be accessed via the login portal. 

UCSB's IAM and SSO provide the UC Santa Barbara enterprise directory, and support authentication and authorization services for use by campus service providers and partners.

The IT Services Catalog provides a single place for end users and customers to request assistance with technological issues and requests.

MyBARC is the student BARC system allowing students to view their transactions and payments.  

The Secure Compute Research Environment (SCRE) features a private, secured, virtual environment in which researchers may remotely analyze sensitive data, create research results, and output their research results and analysis.

The ETS Supercomputing unit helps UCSB academic community members access and use the High Performance Computing (HPC) resources available from the national supercomputing centers: SDSC (San Diego Supercomputer Center) and XSEDE (Extreme Science and Engineering Discovery Environment).

ResNet is the utility that provides a high-speed data connection to the campus network and the Internet for every student living in University-owned housing.

The Wifi section includes information about eduroam and visitor network connection.

Communications Services, in conjunction with Cox Communications of Santa Barbara, provides cable television service to campus faculty, staff, departments, and residents in Campus Housing.

This section covers cable T.V., cellular, telephone, and two-way radio services, all managed by UCSB Communication Services. 

This section lists each IT department on campus. 

The Campus Office of Software Licensing (COSL) coordinates site licenses and volume purchases of specialized software to provide discounted pricing. Volume licenses are negotiated either independently within our office or in coordination with other UC campuses.

This sections provides an overview of the Letters & Science IT (LSIT) Knowledge Base: https://help.lsit.ucsb.edu/hc/en-us.

Connect provides UCSB’s communication and collaboration services. The core communication components include e-mail and calendaring, with more to come as we expand the service offerings. The core components of Connect are based on G Suite for Education

Connect Sites, a website hosting and content management service, provides easy, self-editable content, simple web forms to create on the fly, and myriad advanced features available via plug-in "modules."

Connect uses Google Web Analytics as the tool for web usage discovery, collecting information to improve functionality and web content, and to monitor performance. Data is used to help answer specific questions about the usage and performance of the web site or individual web pages.

Here are some steps you can take to help secure your devices and your privacy while traveling.

In honor of International Data Privacy Day, January 28

All of us exist in digital form on the Internet. When you're online you leave a trail of "digital exhaust" in the form of cookies, GPS data, social network posts, browser searches, and email exchanges, among others. Services that you don’t even use may have information about you. And once something is online, it can be there forever.

Multi-factor authentication (MFA) makes it much harder for hackers to access your UC Santa Barbara information and accounts. Even if someone has stolen your passphrase, they will need a "second factor" - in most cases a temporary numeric code, to access your account. UCSB has partnered with Duo Security, a system that makes it easy for you enable MFA. 

This section covers the various ways in which to receive IT support and well as a full list of services.

Phishing (pronounced “fishing’) is an email scam designed to acquire sensitive information from the target (you). The most successful phishing emails are designed to look like the email comes from a reputable source.

Many such emails that look as if they come from a UC Santa Barbara source. Some of these are legitimate, some may not be.

This is the UCSB IT Security section, which covers everything from security for students, faculty, and IT staff to how to report an incident, harassing or unwanted email, and a lost or stolen computer or device.

From password management to social media security, this section covers the basics for securing your digital life as a student. 

IT security resources for students, faculty, and staff to protect their personal information and the university. 

Malware is a serious threat to faculty, students, and staff. Preventative software is essential to protecting Windows and Mac OS PCs and laptops and Linux and Windows servers. The Office of the CIO acquired licenses for Sophos endpoints and servers. These licenses are distributed to departmental IT organizations where they are made available to end-users.

UC Santa Barbara offers multi-factor authentication and security portals to protect logins for products across campus. This provides a deeper measure of protection so that users will be required to either use multiple devices or multiple accounts to verify the authenticity of their identity.

Visit the MFA section to learn more about MFA at UCSB

VPN, or Virtual Private Network, is an alternative to a truly private network, where someone completely owns the infrastructure (i.e., wires) between locations and no one else can use it. Typically a VPN is used when some part of the network path crosses a public network such as the Internet or, in the case of wireless, "airspace." A VPN may also be used to provide additional security on private networks. The VPN builds an encrypted "tunnel" through a public/private network which provides the necessary confidentiality (this prevents snooping), sender authentication (this prevents identity spoofing), and data integrity for secure access to private resources.

Qualtrics is a web-based collection tool used to conduct surveys, analyze responses, and perform data research activities. UCSB faculty, students, staff, lecturers, and career researchers can access a Qualtrics campus license for research and educational purposes.

Our way of life depends on critical infrastructure and the digital technology that operates it. The University takes steps to ensure the security of our infrastructure and systems, but cybersecurity is a shared responsibility, and everyone can take a few simple steps to make the Internet more secure!

You can connect with our Security Operations Center directly at security@ucsb.edu.

Visit our IT Security at UC Santa Barbara page for more details.

Collaborate PrintSpot conveniently offers students the ability to print, study, and get technical assistance. Additionally, consolidating printing resources allows us to subsidize the costs of basic instructional printing needs.

This section includes information on a variety of student services, including MyBARC, cable T.V., eGrades, student printing, and more. 

The Collaborate Student Support Center offers FREE software workshops every quarter to provide students with essential skills to be proficient with a variety of software applications. There is no need to signup; just show up at the time, date, and place indicated on the current flyer.

This section includes instructions for how to contact IT support as well as learning and development resources including the UC Santa Barbara Learning Center and LinkedIn Learning (formerly Lynda.com). 

This section includes various resources for technical training, including the UC Santa Barbara Learning Center, AWS Training & Certification, the Central IT Knowledge Base, LinkedIn Learning, and the Microsoft Virtual Academy. 

The UCSB Learning Center offers a wide array of training courses and certificate programs to help promote continuous learning and development, which is critical to maintaining excellence in your career and supporting the mission of our campus, now and in the future.

Here, you'll find everything you need to find answers related to all things IT at UCSB in a clean, easy-to-follow format that reflects our brand. The new site provides a clear message of what we do and where our value lies in serving as a resource and catalyst to support UCSB's mission of research, teaching, and community service by delivering IT infrastructure and enterprise application services. 

Zoom Video Conferencing assists with audio and video conferencing, mobile collaboration, and simple online meetings via a cloud-based platform. ZoomRooms provide an always-on conference room solution with quick and easy remote participation.