Use Zoom's built-in live transcription tool to add real-time subtitles to transcriptions to your Zoom sessions.

Click this link to watch: a tutorial on how to enable the live-transcription feature in Zoom.

Enabling/Disabling Live Transcription in User Settings

  1. Log in to the Zoom Web interface by going to http://ucsb.zoom.us/signin.
  2. Navigate to Settings > Meeting > In Meeting (Advanced).
  3. Scroll down to Closed captioning.
    • Enable Closed captioning by clicking the toggle button from grey to blue. 
  4. A new message box displays, click the Enable blue button.
  5. Check the box next to Allow live transcription service to transcribe meeting automatically
  6. Click the Save Captions toggle button from grey to blue.
    • This action saves a copy of the transcript as the host (without recording the session), or as a participant.
      • Note: This setting enables the saving functionality for both the host and participants.

 

Live captioning within Zoom Meetings and Webinars come in two options:

  1. Subtitles: text that appears at the bottom of the Zoom window called captions.
  2. Live Transcript: full meeting audio converted to transcripts in real-time.  These are time-stamped and tagged with who was speaking.

Note: Only the host of a meeting can initiate live transcriptions. If you are scheduling a meeting that you will not be present for, you should designate an "alternative host" when creating the meeting. The "alternative host" will become the "host" if you are not in the meeting and be able to initiate live captioning. Instructions on "alternative hosts" can be found in this Zoom article.

Requirements:

The Live transcription feature has been confirmed to work with the following Zoom clients:

  • Zoom Desktop Applications for Windows and macOS
  • Zoom Mobile Applications for iOS and Android
  • Note: Live transcriptions cannot be accessed using any web client (browser)

Enabling within Zoom Meeting using the Zoom Desktop application

  1. Click the Live Transcript button at the bottom of your Zoom meeting window
  2. Select Enable Auto-Transcription.

Note: To disable auto-transcription, click the Live Transcript button once again, and select, Disable Auto-Transcription.

For additional support; contact your departmental IT support group, ithelp.ucsb.edu or call (805) 893-5000 (x5000).

You can also view and download a Google document of the instructions to enable live Zoom transcription.