The UCSB campus network is protected by Unified Threat Management (UTM) service on firewalls from Palo Alto Networks.
Inbound and outbound network traffic to known malicious IP addresses is blocked by the firewalls.
In addition to traditional firewall protections, the UTM can identify specific applications (App-ID) and provides threat protection for systems on the campus network - including antivirus, anti-spyware, vulnerability protections, Wildfire analysis and URL filtering. URL filtering blocks access to websites that may contain harmful malware or phishing content.
Large IT support organizations (AAIT, ARIT, Engineering, LSCG, LSIT, and Student Affairs) have been delegated access to a Virtual System (V-Sys) on the UTM, and can independently administer firewall security policies for their networks.
Departmental network administrators can strengthen the security posture of their departmental networks by working with the Security Operations Center staff to migrate existing network ACLs to firewall security policies for their networks.
Questions about the UTM service should be directed to email@example.com.
Support inquiries about the UTM service should be sent to firstname.lastname@example.org.
Service Level Agreements (SLAs)