ETS is excited to announce that, effective immediately, any UCSB Zoom user can enable live computer-generated transcription for meetings and webinars in Zoom Settings under “In Meeting (Advanced).”

How does it work?

The meeting host enables live transcription within a Zoom meeting or webinar by clicking “Enable Auto-Transcription” under the CC button on the Zoom in-meeting toolbar:

Zoom will automatically display subtitles to all participants who join from a Zoom account. The participant can then choose to hide subtitles or to view the additional full transcript.

The Zoom live transcription service uses automatic speech recognition software, so names and other words may not be displayed correctly, and accents may produce less accurate results. We estimate the auto-generated subtitles to be over 80% accurate. If your event requires over 99% accuracy, please consult the UCSB Disabled Students Program for additional solutions.  Enabling this live transcription service will provide more inclusive options for subtitle and full transcript services for our campus community. 

To learn more about live captioning and transcription, please visit

IT Core Services - Service Desk (805) 893-5000 or X5000

For all other services: Submit a self-service request at