The Office of the Chief Information Officer (OCIO) and Enterprise Technology Services (ETS) contribute to UC Santa Barbara’s mission of research, teaching, and community service by serving as a resource and catalyst in partnering with the campus community to efficiently deliver IT infrastructure and enterprise application services to faculty, students, staff, and affiliates; and increasing the value and effectiveness of campus IT investments and implementations. Together, OCIO and ETS form Core or Central IT. 

View the ETS Organizational Chart here.

The OCIO & ETS include the following areas:

Infrastructure

  • Manages the North Hall Data Center (NHDC)

  • Hosts enterprise applications like the Data Warehouse, BARC, UCPath ODS, Kronos Timekeeping, and PeopleSoft Financials

  • Provides Windows, Linux, and Mainframe server support

  • Provides Identity, Messaging, Collaboration, and Web Hosting services

  • Provides the Video Security as a Service (VSaaS) offering

Software, Engineering, Architecture, and Lifecycle (SEAL)

  • Builds, integrates, and supports enterprise systems

  • Develops and supports enterprise architecture governance

  • Manages, maintains, and supports the campus Data Warehouse

  • Engineers Identity and Access Management (IAM) solutions

  • Develops solutions for PeopleSoft Financials

  • In coordination with the Grand Unified System (GUS) committee, manages, supports, and maintains GUS

  • Develops, maintains, and supports Administrative systems 

Business Operations and Planning

  • Oversees financial analysis and management

  • Manages personnel, procurement, and space

  • Provides organizational support

Application and Technology Services

  • Provides support for devices and applications

  • Architects local, hosted, and cloud solutions

  • Manages the IT Services Catalog (formerly known as the Enterprise Technology Services Center or ETSC)

  • Manages Email, Calendar, and Collaboration services

Networking, Communications, and Security Services

  • Manages the core campus network

  • Manages the voice and cable television networks

  • Manages the two-way/Public Safety radio systems

  • Manages the inter-building communications physical infrastructure

  • Provides network host vulnerability scanning

  • Provides the Secure Compute Research Environment (SCRE)

Shea Lovan, Interim Chief Information Officer, salovan@ucsb.edu, (805) 893-5533

Doug Drury
IT Strategist		 doug.drury@ucsb.edu
(805) 893-5036
Katie Mankins
Director for Special Projects		 katie.mankins@ucsb.edu
(805) 893-4105
Kip Bates
Interim Chief Information Security Officer		 kip,bates@ucsb.edu

Valerie Janssens
Human Resources Business Partner

 vjanssens@ucsb.edu
Bruce Miller
Associate Director of Technology		 bruce.miller@ucsb.edu
(805) 893-2380
Rosalind Prizler
Executive Assistant to the CIO		 rosalind.prizler@ucsb.edu
(805) 893-2261
Anna Lin
Project Analyst		 anna.lin@ucsb.edu
(805) 893-4523
Mirabelle Le
Cybersecurity Awareness Coordinator		  


Program Management Office (PMO)

Director for IT Program Management Matt Erickson, matthew.erickson@ucsb.edu, (805) 893-4219

Allison Inglett
Service Delivery Manager		 ainglett@ucsb.edu
Bala Singh
PeopleSoft Functional Lead Analyst (GL/KK/PY)		 bala.singh@ucsb.edu
Darrell Littleberry
PeopleSoft Functional Lead Analyst (WFA)		 dlittleberry@ucsb.edu
James Kantrim
Service Delivery Manager - End-User Computing		 james.kantrim@ucsb.edu
(805) 893-3887
Maria Ayllon
UCPath Project Manager		 maria.ayllon@ucsb.edu
(805) 893-3401

Rebecca Carroll
Project Manager & Interim Communications Analyst

rebecca.carroll@ucsb.edu
Shajan Kay
Service Delivery Manager - Admin Business

shajan.kay@ucsb.edu
(805) 893-3049
Suzy Danko
Service Delivery Manager - Campus Financial System

suzy@ucsb.edu
(805) 964-3171
Lindsey Terra
Communications Analyst		 lindsey_terra@ucsb.edu
Lara Bloom
Communications Coordinator		 lbloom@ucsb.edu

 

Cloud and Identity Services

Interim Director, Cloud & Identity Services Jim Woods, jwoods@ucsb.edu, (805) 893-7145

Bill Doering
Cloud Solutions Architect		 billd@ucsb.edu
Noah Baker
Senior Collaboration Engineer

nnlb@ucsb.edu
(805) 893-4566
Scott Gilbert
System Administrator

scott.gilbert@ucsb.edu
(805) 893-5242

Cindy Zhao
Student Worker

 cindyzhao@ucsb.edu
Erin Ambriz
Student Intern		  
  • Oversees financial analysis and management
  • Manages personnel, procurement, and space
  • Provides organizational support

Director, Business Operations and Planning Elise Meyer, elise.meyer@ucsb.edu, (805) 893-5050

Darcie Sweet
Office Manager		 darcie.sweet@ucsb.edu
(805) 893-2262
Tamara Marquez
Campus Cellular Service Manager - Acquisitions Analyst		 tmarquez@commserv.ucsb.edu
(805) 893-5718
Rosalind Prizler
Executive Assistant to the CIO		 rosalind.prizler@ucsb.edu
(805) 893-2261
Sparring Lynch
Recharge Analyst		 slynch@commserv.ucsb.edu
(805) 893-3732
Carrie Bustillos
Fiscal & Budget Support Specialist

carrie.bustillos@ucsb.edu
(805) 893-3362
Erika Navarro-Mader
Payroll Specialist

navarro_mader@ucsb.edu
Ted Barroca
Purchasing & Inventory Support Specialist		 tbarroca@commserv.ucsb.edu
(805) 893-3936
  • Builds, integrates, and supports enterprise systems

  • Develops and supports enterprise architecture governance

  • Manages, maintains, and supports the campus Data Warehouse
  • Engineers Identity and Access Management (IAM) solutions
  • Develops solutions for PeopleSoft Financials
  • In coordination with the Grand Unified System (GUS) committee, manages, supports, and maintains GUS
  • Develops, maintains, and supports Administrative systems 

Director Yaheya Quazi, yaheya.quazi@ucsb.edu, (805) 893-5705

Business Systems

Antonio Bummer
Business Systems Manager

antonio.bummer@ucsb.edu
(805) 893-4992
Avi Turgeman
Software Development Engineer		 avi.turgeman@ucsb.edu
(805) 893-2846
Christian Montecino
Software Development Engineer		 christian.montecino@ucsb.edu
(805) 893-3878
Dan Gallagher
Junior Software Developer		 danielgallagher@ucsb.edu
Graham Tomczik
PeopleSoft Administrator		 graham.tomczik@ucsb.edu
(805) 893-4228
Kam Choi
Business Analyst		 kam.choi@ucsb.edu
Marsha Robertson
QA Engineer

marsha@ucsb.edu
Michael Bowman
PeopleSoft Senior Developer

michael.bowman@ucsb.edu
(805) 893-5516
Noa Rapoport
Student Worker		 noarapoport@ucsb.edu

Bakhromjon Kamolov
QA Engineer (Contractor)

  
Mahesh Ravula
PeopleSoft Senior Developer (Contractor)		 mravula@ucsb.edu
Mayank Arora
Software Development Engineer (Contractor)		  
Neeraj Kumar
Software Development Engineer (Contractor)		 singhneeraj@ucsb.edu

Data Warehouse & Business Intelligence

Darshan Etz
Data Services Assistant Program Manager		 darshan.etz@ucsb.edu
(805) 893-3937
Kevin Wu
UCPath IT Lead		 kevin.wu@ucsb.edu
Ankit Chhalotre
Data Services Program Manager (Contractor)		 ankitchhalotre@ucsb.edu
Ravi Chauhan
Data Warehouse Engineer (Contractor)		 raviindia19@ucsb.edu
Sai Nimmalagadda
Data Warehouse Engineer (Contractor)		  
Santosh Jumar Rajput
PowerBI Developer (Contractor)

 
Saravanan Gnanasundaram
Data Warehouse Engineer (Contractor)		  
Aakash Jain
Software Development Engineer (Contractor)		  
Amit Saxena
Software Development Engineer (Contractor)		 amitsaxena@ucsb.edu

Identity and Access Management Engineering

Dean Welch
IAM Technical Project Manager

dwelch@ucsb.edu
Serguei Mysko
IAM Software Architect		 smysko@ucsb.edu
Eran Naveh
Student Worker		  
Kyle Wong
Student Worker		  

  • Manages the North Hall Data Center (NHDC)

  • Hosts enterprise applications like the Data Warehouse, BARC, UCPath ODS, Kronos Timekeeping, and PeopleSoft Financials
  • Provides Windows, Linux, and Mainframe server support
  • Provides Identity, Messaging, Collaboration, and Web Hosting services
  • Provides Video Security as a Service (VSaaS)

Director, Infrastructure Chris Sneathen, chris.sneathen@ucsb.edu, (805) 893-5052

Computer Center & Virtualization Infrastructure Services

David Bosso
Linux & Virtualization Engineering Manager		 dbosso@ucsb.edu
(805) 893-3019
John Waller
North Hall Data Center Operator		 jwaller@ucsb.edu
Sam Hunter
Windows and Storage Engineering Manager		 sam.hunter@ucsb.edu
(805) 893-2990
Thomas Howard
Service Engineer Manager

thomas.howard@ucsb.edu
(805) 893-2856

Ed The
Systems Programmer

ed.the@ucsb.edu
(805) 893-2138
Glen Nason
Systems Engineer		 glen.nason@ucsb.edu
(805) 893-7968
Hank Rayner
Systems Engineer		 hank.rayner@ucsb.edu
(805) 893-5243
Lance Heuer
Senior VMware Administrator

lance.heuer@ucsb.edu
Madhu Bodicherla
Senior Database Administrator

mbodicherla@ucsb.edu
Mike Tornquist
Operational Data Store Administrator

mike.tornquist@ucsb.edu
(805) 893-5223
Roger Padilla
Senior Systems Engineer

roger.padilla@ucsb.edu
(805) 893-4863

  • Manages the core campus network

  • Manages the voice and cable television networks
  • Manages the two-way/Public Safety radio systems
  • Manages the inter-building communications physical infrastructure
  • Provides network host vulnerability scanning
  • Provides the Secure Compute Research Environment (SCRE)

Director of Networking, Communications, and Security Services Kevin Schmidt, kps@ucsb.edu, (805) 893-7779

Networking, Communications, and Security Services

Communication Services

General Hopper
Associate Director, Communications Services		 gbhopper@ucsb.edu
Bill Neuner
Communications Infrastructure Supervisor		 bneuner@commserv.ucsb.edu
(805) 893-5029
James Campbell
Installation and Maintenance Supervisor

jim.campbell@commserv.ucsb.edu
(805) 893-5577
Brian White
Principal Analyst		 brian.white@commserv.ucsb.edu
(805) 893-7279
Chad Cook
Electronics Technician		 ccook@commserv.ucsb.edu
(805) 451-2287
Hamid Shafii
Electronics Technician

hshafii@commserv.ucsb.edu
(805) 451-0815
John Loman
CAD Engineer		 jloman@commserv.ucsb.edu
(805) 893-3399
Marian Cohen
Database Support		 marian.cohen@ucsb.edu
(805) 893-3310
Michael Holford
Electronics Technician

mike.holford@ucsb.edu
(805) 451-6120
Raymond Milholland
Project Manager

ray.milholland@commserv.ucsb.edu
(805) 893-8772
Robert Taylor
Electronics Technician

rtaylor@commserv.ucsb.edu
(805) 451-1574

Network & Security Services

Kevin Schmidt
Network Manager

kps@ucsb.edu
(805) 893-7779
Jennifer Mehl
Information Security Analyst		 jennifer.mehl@ucsb.edu
(805) 893-5080
Alex Carreno
Sr. Network & Security Svc. Engineer		 alex.carreno@ucsb.edu
Igor Shabaltas
Campus Network Programmer

igor.shabaltas@ucsb.edu
(805) 893-7939
Todd Atkins
Network Security Coordinator		 todd.atkins@ucsb.edu
(805) 689-9300
Libby Whitt
Network Firewall Engineer

lwhitt@ucsb.edu
(805) 893-6005
  • Provides support for devices and applications
  • Architects local, hosted, and cloud solutions
  • Manages the IT Services Catalog (formerly known as the Enterprise Technology Services Center or ETSC)
  • Leads Email, Calendar, and Collaboration services

Director Application and Technology Services Manny Cintron, manny.cintron@ucsb.edu, (805) 893-3572

End-User Computing Services

Scott Nowell
End-User Computing Services Manager

scott.nowell@ucsb.edu
(805) 893-2213
Eduardo Caceres
End-User Support Specialist		 ecace01@ucsb.edu
John Goubeaux
End-User Computing Engineer		 goubeaux@education.ucsb.edu
Jon Bettis
End-User Support Specialist		 jbettis@ucsb.edu
(805) 893-8286
Mehrshad Moghimi
End-User Computing Engineer		 mehrshad.moghimi@ucsb.edu
(805) 893-5237
Robert Montelongo
End-User Support Specialist		 robert.montelongo@ucsb.edu
(805) 893-5213
Michael Chu
Technical Support Services Intern		 m_chu@umail.ucsb.edu
Renee Labutay
Technical Support Services Intern

reneelabutay@umail.ucsb.edu
Ryan Tsen
Technical Support Services Intern		 ryantsen@umail.ucsb.edu
Ana Delgado
End-User Support Specialist (Contractor)		 ana_delgado@ucsb.edu

End-User Computing Support - GGSE

Mark McCann
GGSE Help Desk Manager

mmccann@ucsb.edu
Makenna Brown
Technical Support Services Intern

makennabrown@ucsb.edu
Roberto Gutierrez
Technical Support Services Intern

rgutierrez555@ucsb.edu
Taylor Belisle Lopez
Technical Support Services Intern

trbelislelopez@ucsb.edu

IT Core Services - Service Desk

Christopher Foster
Campus Operator		 cfoster@commserv.ucsb.edu
(805) 893-8070
Loren Browdy
Service Desk Agent

lbrowdy@ucsb.edu
(805) 893-5693
Sean Jackson
Service Desk Agent

smjackson@ucsb.edu
Daniel Costello
Technical Support Services Intern

ccostello@ucsb.edu
Justin Wang
Technical Support Services Intern

jwang616@ucsb.edu

Security and Enterprise Services

Kelly Glendinning
Security & Enterprise Services Supervisor

kelly.glendinning@ucsb.edu
(805) 893-2184
Britt Foley
UCPath/Kronos Support Analyst

bfoley@ucsb.edu
(805) 893-5434
Conrad Christensen
Messaging & Collaboration Systems Engineer

clchrist@ucsb.edu
Elliott Lee
UCPath/Kronos Support Analyst

elliottlee@ucsb.edu
(805) 708-1131
Laurie Branagan
Messaging & Collaboration Support Engineer		 laurie.branagan@ucsb.edu
(805) 893-2980

Application Support

Khush Gill
ATS - Application Support Manager

khushgill@ucsb.edu
Anne Weger
Kronos Systems Analyst		 anne.weger@ucsb.edu
(805) 893-5771
Christie Pryce
Application Support Engineer - Kronos		 cepryce@ucsb.edu
(805) 893-5261
Everett Stauffer
Advanced Application Support Engineer - ServiceNow		 everett.stauffer@ucsb.edu
(760) 458-9899
Greg West
Information Technology Lead		 gregory.west@ucsb.edu
(805) 893-4020
Marlan Mitchell
Application Support Engineer - Business Applications

marlan.mitchell@ucsb.edu
(805) 708-1131
Rich Kildare
Application Support Engineer - GoAnywhere

rich.kildare@ucsb.edu
(805) 893-3243
Emily San Juan
Technical Support Services Intern		 emilysanjuan@ucsb.edu

ETS Communications Services

Andrew Morgan
Service Delivery Manager

andrewlmorgan@ucsb.edu
Derek Stokes
Telecom Services Engineer		 dstokes@ucsb.edu
Kevin North
Telecom Services Engineer

kevnorth@ucsb.edu

Training

Alx Sanchez
Training Coordinator

alx@ucsb.edu
‭(805) 698-7524
Bryan Brown
Training Intern

bryan03@umail.ucsb.edu
Jayashree Bhakthavatsalam
Data Warehouse Engineer (Contractor)